Operations Assistant


POSITION:                                           Operations Assistant

HOURS OF WORK:                              37.5 hours per week

RESPONSIBLE TO:                              General Manager

TERM:                                                 12 months fixed term

STARTING SALARY RANGE:               $37,800 – $41,674



The Operations Assistant undertakes the following tasks, or, where appropriate, ensures that other staff or volunteers carry them out effectively. In undertaking these tasks, the Operations Assistant is expected to liaise or consult with other staff members, contractors and stakeholders as is appropriate in the particular circumstances.




Carry out operational and support activities for the General Manager including:

  • Secretarial duties for the Management Committee including: (Coordinating monthly meetings and booking special meetings as required; collating and distributing papers; Liaising with the members; Taking minutes)
  • Coordination of the yearly Audit, AGM, Annual Report, and Charities reporting process including producing the Annual Report
  • Collation of weekly Payroll information and administration for Payroll
  • Policy Manual editing and coordination
  • Chasing Bad Debts and facilitating reconciliations
  • Ad hoc funding applications and support to complete funding reporting responsibilities
  • HR and recruitment support to the General Manager
  • Document production support e.g. word processing, reports, presentations, spreadsheets, charts, formatting and editing
  • Organisational support to the General Manager as required


Management of the Centre’s publicity, including:

  • Year round response to requests for more flyers
  • Ensuring flyers and posters are up to date with changes to services and are available for staff and reception
  • Production of publicity materials for special events and as required
  • Yearly publicity plan to increase visibility in relevant communities


CLCA ADMINISTRATIVE SUPPORT Part-time administrative support to the CEO of the Community Law Centres of Aotearoa, including:

  • Event management of the yearly conference
  • Project support
  • General support to the CEO as required


Have shared responsibility for the successful operation of the Centre including:

  • Supporting the Centre’s systems and policies
  • Participating in staff and management committee meetings
  • Participating in activities involving the Community Law Centres of Aotearoa and other community law centres
Skills we seek Indicators
  • A commitment to Community Law Wellington and Hutt Valley’s philosophy, including a commitment to biculturalism
  • Experience and skills in administration
  • Highly organised
  • Excellent eye for detail
  • Skills in operation of Microsoft Office
  • Demonstrated customer service orientation
  • Excellent analytical and problem solving skills
  • Excellent oral and written communication skills
  • Ability to work within a community development model


  • Experience in working with community organisations
  • Ability to work with others including staff, management, volunteers and those in the community in a collective way sharing expertise and information
  • Understanding of and commitment to the Treaty of Waitangi
  • Sensitivity to Tikanga Māori and Te Reo Māori, and ability to work well within a bicultural framework
  • Good networking skills
  • Sensitivity to cultures and languages of New Zealand’s many ethnic groups and ability to work in a way which is sensitive and appropriate to needs of these groups


  • A high level of initiative and motivation
  • Ability to work under pressure and cope with competing demands
  • Ability to work without close supervision


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