Please note that while this service is remote, we are only able to assist people within the Wellington & Lower Hutt area. If you are outside this region, you should approach your nearest Community Law Centre for help or referrals.
Remote Services
To access our remote service please fill in the webform below and provide as much detail as possible about your legal issue. If you have any issues using this form, you can leave a voice message at 04-499 2928 and we will call you back.
The more information you give us the quicker we can be, if you do not give us the names of the other people involved we may not be able to help you. All of this information is kept confidential.
If you have related documents to send (eg employment agreement, parenting order) you can e-mail them to info@wclc.org.nz. Please use the subject line “ATTN: Remote advice”
If have an immigration issue, please fill out this form instead, or you can call (04) 460-4461 or email rilas@wclc.org.nz if you are unable to fill out the form.
We aim to advise people within 2-3 weeks of them submitting a request for legal advice. We try to prioritise urgent enquiries, but please call us or come into one of our offices if it is urgent. We will do our best to get back to you as quickly as possible, but due to limited capacity there can be delays in our remote service.
Your privacy
We’ll keep all your personal information confidential, and, unless required by law, we’ll only use it to help you resolve your issue, and for the quality assurance, health and safety and insurance purposes. Staff and volunteers will see this information. We may also use your information for our and our third-party funders’ statistical purposes, but never in a way where you will be personally identifiable.
You have the legal right to see any personal information we hold about you and to ask us to correct it if you think it’s wrong. You don’t have to give us your personal information, but if you decide not to this could affect the level of service we’re able to provide you with.
