Remote Services
To access our remote service please fill in the webform below and provide as much detail as possible about your legal issue. The more information you give us the quicker we can be, if you do not give us the names of the other people involved we may not be able to help you. All of this information is kept confidential.
We will do our best to get back to you as quickly as possible, but will prioritise urgent matters.
PLEASE NOTE: If you have trouble with the form, please ring our RILAS line (04) 460-4461 and leave a message or e-mail rilas@wclc.org.nz
YOU MUST BE IN NEW ZEALAND TO RECEIVE ADVICE ABOUT REFUGEE STATUS
Your privacy
We’ll keep all your personal information confidential, and, unless required by law, we’ll only use it to help you resolve your issue, and for the quality assurance, health and safety and insurance purposes. Staff and volunteers will see this information. We may also use your information for our and our third-party funders’ statistical purposes, but never in a way where you will be personally identifiable.
You have the legal right to see any personal information we hold about you and to ask us to correct it if you think it’s wrong. You don’t have to give us your personal information, but if you decide not to this could affect the level of service we’re able to provide you with.
